Last Thursday, a group of 600 members of the military and their visitors participated in a post-deployment event held at there and, in the middle of the occasion, an indication was supposedly put in the hotel ’ s bar rejecting additional service to guests.
“ No longer serving military workers &their visitor(s)” the indication read.
Disabled veteran Aimee Osbourne,&who was at the occasion, took an image of the indication and published it to Facebook, declaring hotel workers dealt with the members “ like crap ” for “ no factor. ”
“ So last night we took control of 600 individuals to the DoubleTree Colorado Springs and paid over $50 an individual, ” Osbourne composed on the Facebook post,which has actually given that been erased, FOX 28 reported . “ Treated us like crap, declined to leave food for visitors in the restroom or chatting. When they are seated they will be served, they stated. They charged us over$12 a beverage which all of us paid. And after that left this indication on the bar! This occasion was a post implementation event! These females and guys were being honored for serving our nation, however I think serving them at the double tree is excessive! So you understand, we did not harm the structure and there was no factor to treat us by doing this!”
The post rapidly went viral and got attention from basic supervisor at the DoubleTree hotel, Daniel Kammerer, who excused the event and verified the “ 2 supervisor-level workers ” associated with showing the indication and making have actually been fired.
“ I wished to take this chance to supply once again my sincerest apologies for the circumstance that occurred recently throughout a Military Ball held at our residential or commercial property. I take this matter really seriously and personally as I have a sibling who is a Navy Veteran, ” the declaration checked out.
“ Two Supervisor-level workers, who have actually considering that been ended, made bad choices consisting of showing an indication that they produced, which we discover really offending. Their actions remained in no other way related to the worths of the hotel management. Their actions do not show our beliefs or concepts, and this is not how we train our workers. We deeply are sorry for any offense to the service members and their visitors, and have actually executed a re-training of our staff members to guarantee this does not occur once again.
“ We are honored and happy to support our Military neighborhood and their households, and anticipate continuing to serve those who serve us. Once again, we are extremely sorry for the circumstance that took place at our home and invite all Military service members, their households and neighborhood to our hotel. ”
Osbourne informed KOAA News 5 that she accepted the apology, however is “ regretful that anybody needed to lose their income ” over the event.